Posts tagged ‘Government Issued Photo Id’

Question about eBay?


Over 6 years I have collected coach and dooney purses…i have sold designer shoes, and purses, and other things on eBay…This is about my 12 sell, all positive, all authentic, but I had to file 3 non-paying buyers, and had to re-post items. They were all resolved (except for one), it was the 7th day, and after that she did not pay I filed a report…which is noted by eBay. Anyway I am trying to give u all the facts before I ask my question. They sent me an email, after I tried to post something saying:

Dear xxxxxxxxxxxxxxxx

We’ve noticed some activity on your account, and we need your help in verifying some information. We’re sorry for this inconvenience, but while we’re working things out with you, you’ll have limited access to your eBay account.

Depending on the situation, some of your listings may have been removed. Also, you may not be able to create new listings for certain items while this is being resolved.

Please look for a follow-up email in eBay messages; it should be arriving soon. That email will contain information on what you need to do next to help us remove the restriction on your account,

We appreciate your help in getting this resolved as quickly as we can.

Sincerely,

eBay Customer Support

H60269
then a 2nd email saying

Hello xxxxxxxxxx

I tried to contact you earlier today to verify some information on your
eBay account. I noticed that your phone number was the wrong number and
I wasn’t able to reach you. eBay requires its sellers to have a valid
working phone number in order for us to reach you and for you to sell on
our site. Please update your information.

Also, Your eBay account has been limited to allow us to confirm your
identity and review current business practices.

To verify your account please send us the following documentation

1. A copy of an official, Government-Issued Photo ID (Driver’s license,
passport, etc.)
2. A recent copy of Utility Bill, bank statement or credit card
statement to validate address.
3. Most recent purchase invoice of items being sold.

Be sure to include the User ID and email address of the account on the
submitted documents. If the fax doesn’t contain this information, we
won’t be able to process it.

Where to Fax:

Attn: Merchant Vetting
US number: 1-801-206-7562
International number: 001-801-545-2700

Where to Mail:

Attn: Merchant Vetting
PO Box 1469
Draper, UT 84020

(Please note that if mailed, please allow 7-10 business days for your
information to be received and reviewed.)

In order to avoid delays: Do NOT photoshop your user ID into the
photos, be sure to display it in the actual photo.
Be sure your submitted documents are current, valid, and legible.

Thank you for your time. We hope to hear from you shortly.

Regards,

Marck
eBay Trust and safety

WTF IS GOING ON?