Posts tagged ‘Customer Service’

What is the average pay in CA for Accounts Receivable position with 2yrs experience?


I currently have an AR position and I think I am way under paid!!! I do Customer Service, Accounts Receivable and Reception ALL AT THE EXACT SAME TIME. I am going to quit soon, so I want to know what the average pay is.

I filed a dispute with my bank on July 29th 2009 for a duplicate charge?


I filed a dispute with my bank (Chase Bank) for a duplicate charge on July 29th 2009. I purchased something and for some reason I was charged twice. I called customer service, they were able to see what happened and reversed the duplicate charge and put the money back into my account. Now today, Oct 8th 2009, I get a letter from them (chase bank) stating that they are reversing the credit and taking the money back out of my account. They said it is out of their control and I have to contact the merchant. Can they even do that, over 2 months later?? Are there any statute of limitations on this?? and the problem is, its not any small amount, its over $700! What is the next step I have to do. I contacted the merchant and they said I need to go through my bank and dispute it, but the bank says they can do nothing else about it….any help, suggestions or ideas would be appreciated! Thanks

I filed a dispute with my bank on July 29th 2009 for a duplicate charge?


I filed a dispute with my bank (Chase Bank) for a duplicate charge on July 29th 2009. I purchased something and for some reason I was charged twice. I called customer service, they were able to see what happened and reversed the duplicate charge and put the money back into my account. Now today, Oct 8th 2009, I get a letter from them (chase bank) stating that they are reversing the credit and taking the money back out of my account. They said it is out of their control and I have to contact the merchant. Can they even do that, over 2 months later?? Are there any statute of limitations on this?? and the problem is, its not any small amount, its over $700! What is the next step I have to do. I contacted the merchant and they said I need to go through my bank and dispute it, but the bank says they can do nothing else about it….any help, suggestions or ideas would be appreciated! Thanks

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